Local Government Computing and Information Services - Main Menu

LOCiS' software is of modular design which provides the ability to meet your present software requirements. The benefit of this software provides the ability to expand to other LOCiS software modules over time as your needs grow.


Utility Billing Direct Debit Lien Processing Public Assistance USPS Intelligent BarCode BarCode 128 American Water Third Party Payments Govolution Invoice Cloud Payment Services Network CourtMoney Illinois EPay Automated Reading (N360/Beacon/Others)	General Ledger Accounts Payable Payroll Personnel Time Entry Accounts Receivable Cash Receipts Purchase Orders	Vehicle/License/Permit New Construction Inspection Residential Inspection	Asset Management Project Tracking USPS Intelligent BarCode Cemetery Work Orders Ticket Processing

LOCiS Forms include All Check Types, Utility Billing, Permit Renewal Notices and much more. We are fortunate to have a long term Forms Partner whom we recommend for uniformity and accuracy on the forms they can provide. Pioneer Office Forms, Inc. is capable of handling your forms needs, so feel free to call or email for sample forms.

www.piographics.com	Ted Ostrowski	Karen Bauer

Telephone: 708-922-3590	Fax: 708-922-3593
Pioneer Office Forms, Inc.
PO Box 1607
Homewood, Illinois 60403

3rd Party Payment Providers	Meter Reading Systems

The Local Government Computer and Information Service (LOCiS) was established in 1987 to meet the automation needs of all local governments. Today, LOCiS continues to provide support to more than 300 of the most amazing Communities, Townships, Counties, Water / Sewer Districts, Park and Fire Protection Districts.

Specialized Utility Billing, Fund Accounting and other software specifically oriented to local governments.
Ongoing support, education and development.
Single source of all information technology including Hardware and Software.
User participation in defining the evolution of LOCiS to meet their current and future needs.
Talented developers and product specialists continuously query the needs of our customers to ascertain where we should be from a technological and feature standpoint.
We are adding new features to our software applications every day. The vast majority of these features are requests from our existing customer base. We are second-to-none when it comes to responsiveness to our customers.
Long-term assurance that today's solution will continue to be the answer in the future!

Local Government Computer and Information Service
4000 West Jefferson Street
Joliet, Illinois 60431

Office Hours
Monday - Friday	9 AM - 5 PM
Weekends and Holidays	Closed

After-Hours Support
Monday - Friday	5 PM -9 PM
Weekends and Holidays	9 AM - 5 PM

Telephone Numbers
Telephone:	815-744-0011
Toll-Free Telephone:	866-LOCiS99
After-Hours Support Line:	815-200-9110
Fax:	815-744-8182

LOCiS Support Team
Frank J. Mckay	President
Greg	Director of Application Development
Rick	Senior Consultant
Kim	System Consultant/Marketing Coordinator
Frank	System Consultant
Nicole	System Consultant
Catherine	System Consultant

Tonya	Project Manager/Client Support

Account Representative/Support
We are looking for a customer service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. Basic to Advanced Computer/Browser knowledge is required. You must be a fast learner. This is the perfect job for someone who has further plans to learn more about Programming and/or Accounting. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem solving process Walk customers through problem solving process Follow up with customers, provide feedback and see problems through to resolution Utilize excellent customer service skills and exceed customers’ expectations Ensure proper recording, documentation and closure Recommended procedure modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Send Resume

Programmer
Searching for a programmer/developer with 2 years hand-on experience in the following: ASP.NET, VB.net, HTML, Javascript, Microsoft Visual Studio 2010/2012, Microsoft SQL Server, Stored Procedures, Microsoft IIS, SOAP/REST Web Service. Other languages may be needed in the future, we will train if necessary. The task will be to design, develop and recreate our existing desktop based accounting package using cutting edge technologies such as, but not limited to, ASP, HTML, CSS, JavaScript and SQL. Will be responsible for all development phases including the middle-tier SOAP/REST-based web services to interface between front-end and database(s) and writing backend database queries and stored procedures to support front-end application. Excellent analytical and verbal communication skills required. Basic accounting skills are desirable as well. Send Resume

11/28/2024 Thanksgiving Holiday	12/11/2024 LOCiS 7: Calendar Year End L7 View Zoom/Webinar!	12/24/2024 Christmas Eve Holiday	12/25/2024 Christmas Day Holiday	1/1/2025 New Year's Day
11/29/2024 Thanksgiving Holiday	12/11/2024 LOCiS 8: Calendar Year End L8 View Zoom/Webinar!

Needs Assessment

Installation

Training

Implementation

Support

User Group

Webinars

LOCiS has built itself on outstanding customer support. We work closely with you to not only solve problems, but also incorporate feedback to create a better platform. We are externally driven, which ensures that our staff focuses on your needs first. We don’t use automated phone systems or outsourced technical assistance. If you have an issue, LOCiS experts will work with you personally to solve it. This focused attention, customer-first attitude, and dedication to creating a better platform is what gives us a great retention rate – in over 35 years of commitment to local government, we have never lost a customer due to unsatisfactory service.

Our training sessions explore our software features in detail. You will take a personalized guided tour of each software solution with an expert, so you know exactly how to get the most of your experience with the software. We host training sessions, either onsite or remote with your staff depending on your needs and expectations.

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